Straight answers about booking, visits, methods and payment. If your question is not here, call or message us — a real person will reply.
4 common questions
Call +880 1713-822466 or +880 1713-830544, email service@ecogardenclean.com or send the request form on our Contact page. We will call back to arrange a free assessment at a time that suits you.
Yes. The visit and the written quote are free and there is no obligation to go ahead.
For simple jobs such as a single hedge or lawn, clear photos and rough measurements are often enough for an estimate. We confirm the final price on site before starting.
Most assessments can be arranged within a few days, and work can often begin the same or following week depending on the season.
4 common questions
Not always. If we can access the garden safely and you have told us what to avoid, we can work while you are out and send photos when we finish.
Yes — mowers, trimmers, blowers, ladders or platforms, hand tools, waste bags and safety gear all come with the crew.
Usually not, as most of our tools are battery or fuel powered. For pressure cleaning or watering we may ask to use an outside tap.
Light rain rarely stops us, but we will not cut waterlogged lawns or work at height in strong wind. We will contact you and reschedule at no extra cost.
4 common questions
We favour hand weeding, mulching and mechanical control over chemicals, use battery tools where practical and send green waste for composting.
Of course. Point out anything precious — or anything you want left wild — during the walk-round and we will mark and protect it.
We prune shrubs and small to medium trees. Large or hazardous trees near buildings or power lines are referred to a specialist arborist.
Green waste removal is included. Small amounts of general garden rubbish can usually go too; mention bulky items in advance.
4 common questions
We accept cash, bank transfer and mobile banking. Payment terms are shown on your quote and invoice.
Most one-off jobs are paid on completion. Large projects may require a part-payment before work begins, which will be stated in your quote.
Yes. Please give us as much notice as possible. Our Refund & Cancellation Policy explains notice periods and any charges for late cancellations.
Tell us within 48 hours and we will return to put it right at no extra cost. Our goal is a garden you are genuinely pleased with.
Send us a message with a photo or two and we will give you an honest answer — even if the answer is that you do not need us yet.
